Privacy Policy

Last updated: May 12, 2026

Welcome to Crapp™. This Privacy Policy explains how Crapp LLC (“Crapp,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you use our mobile application, website, services, and related features.

Crapp is a community-powered restroom discovery app designed to help users find clean, accessible, and usable restrooms. Because our app may involve location data, user-generated content, restroom reviews, photos, and account information, we take privacy seriously.

By using Crapp, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly, information collected automatically, and information received from third-party services.

Information you provide

You may provide information such as:

• Name or display name
• Email address
• Account login information
• Restroom submissions
• Restroom ratings and cleanliness scores
• Labels or restroom signals
• Written reviews or notes
• Reports about inaccurate or inappropriate content
• Photos you upload
• Preferences, such as accessibility needs or preferred restroom types

You are responsible for the content you submit. Please do not upload photos or content containing people, minors, nudity, private information, or identifying details.

2. Location Information

Crapp uses location information to help you find nearby restrooms and improve location-based recommendations.

We may collect or use:

• Approximate location
• Precise location, if you grant permission
• Location search queries
• Coordinates associated with restroom submissions
• Coordinates associated with places or businesses selected during submission

Location access is used to:

• Show nearby restrooms
• Center the map around your current area
• Suggest nearby places when submitting a restroom
• Provide directions or navigation handoff
• Improve restroom discovery and ranking

You can disable location access through your device settings. Some features may not work properly without location access.

3. User-Generated Content

Crapp allows users to submit content, including restroom details, reviews, labels, reports, notes, and photos.

User-generated content may be visible to other users, depending on the feature and moderation status.

Examples of public or community-visible content may include:

• Restroom name or type
• Location or place information
• Ratings
• Cleanliness scores
• Labels or restroom signals
• Written reviews
• Photos
• Access notes
• Reported restroom conditions

Please do not submit private, sensitive, or identifying information. Do not upload photos that include people, reflections of people, minors, nudity, or private information.

We may remove, restrict, or moderate user-generated content that violates our Community Guidelines, Terms of Service, or applicable law.

4. Photos and Media

If you upload photos, we may collect and store those images to display restroom conditions to the community.

Uploaded photos should only show restroom-related details and must not include:

• People
• Faces or bodies
• Reflections of people
• Minors or children
• Nudity
• Identifying information
• Private documents, receipts, names, phone numbers, or contact details
• Inappropriate, harmful, or illegal content

Photos may be reviewed, removed, or restricted if reported or if we believe they violate our rules.

5. Account Information

If you create an account, we may collect information needed to create, manage, and secure your account.

This may include:

• Email address
• Display name
• Authentication provider information
• Account ID
• Submission history
• Review history
• Report history
• Favorites or saved locations, if supported
• Policy acceptance records

We may use account information to:

• Authenticate you
• Allow you to submit restrooms or reviews
• Prevent spam or abuse
• Enforce Community Guidelines
• Provide support
• Maintain platform trust and safety

6. Policy Acceptance Records

We may store records showing whether you accepted our Terms of Service, Privacy Policy, and Community Guidelines.

These records may include:

• User ID
• Policy type
• Policy version
• Date and time of acceptance

We use this information to confirm that users have accepted the current rules before submitting content or using protected features.

7. Payments and Subscriptions

Crapp may offer paid features, such as premium access to Poopmergency or other future functionality.

Payments may be processed by third-party providers such as:

• Apple App Store
• Google Play
• RevenueCat
• Stripe or other payment processors, if used later

We do not directly store your full payment card information.

Payment providers may collect information necessary to process transactions, manage subscriptions, prevent fraud, and comply with legal requirements. Their privacy policies apply to the information they process.

8. Third-Party Services

Crapp may use third-party services to operate and improve the app.

These may include services for:

• Authentication
• Database hosting
• File and photo storage
• Maps and place search
• Analytics
• Crash reporting
• Subscription management
• Payment processing
• Customer support

Examples may include:

• Supabase
• Google Maps / Google Places
• Apple Maps
• RevenueCat
• Apple App Store
• Google Play
• Analytics or crash reporting tools we may add later

These providers may process information according to their own privacy policies.

App platforms also require developers to disclose collected data. Apple requires developers to identify data collected by the app or third-party partners, and Google Play requires privacy disclosures explaining what user data is collected, transmitted, used, and shared.

9. How We Use Information

We use information to:

• Provide and improve Crapp
• Show nearby restrooms
• Display community-submitted restroom information
• Support restroom submissions, reviews, labels, and reports
• Personalize the user experience
• Improve search, discovery, ranking, and recommendations
• Moderate content
• Prevent abuse, spam, fraud, or unsafe behavior
• Provide customer support
• Manage subscriptions and premium features
• Comply with legal obligations
• Maintain the security and reliability of the app

10. How We Share Information

We may share information in limited circumstances, including:

With other users

Some user-generated content may be visible to other users, such as restroom ratings, labels, reviews, photos, and location details.

With service providers

We may share information with vendors who help us operate the app, such as hosting, authentication, analytics, storage, maps, payment, and subscription providers.

For legal, safety, or compliance reasons

We may disclose information if we believe it is necessary to:

• Comply with law or legal process
• Protect users
• Enforce our Terms of Service or Community Guidelines
• Investigate abuse or fraud
• Protect the rights, safety, or property of Crapp, users, businesses, or the public

Business transfers

If Crapp is involved in a merger, acquisition, financing, reorganization, or sale of assets, user information may be transferred as part of that transaction.

11. How We Store and Protect Information

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, or alteration.

However, no system is perfectly secure. We cannot guarantee absolute security.

You are responsible for keeping your account credentials secure and for using the app responsibly.

12. Data Retention

We keep information for as long as reasonably necessary to provide the app, maintain records, enforce policies, comply with law, resolve disputes, and improve the service.

We may retain:

• Account information while your account is active
• User-generated content unless deleted or removed
• Moderation and report history as needed for safety and enforcement
• Policy acceptance records
• Transaction or subscription records as required by law or platform providers

If you delete your account, some information may be deleted, anonymized, or retained where necessary for legal, safety, fraud prevention, or moderation purposes.

13. Your Choices

Depending on your account status, device settings, and applicable law, you may be able to:

• Disable location access through device settings
• Update account information
• Delete or edit some submitted content
• Request account deletion
• Report inaccurate or inappropriate content
• Opt out of certain communications
• Manage subscription settings through Apple or Google

You can also choose not to create an account and browse available restroom information as a guest, where supported.

14. Children’s Privacy

Crapp is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it.

Users must not upload photos or content containing minors or children.

15. Sensitive Content and Restroom Privacy

Because restrooms are private and sensitive spaces, users must be careful when submitting photos, notes, reviews, or reports.

Do not submit content that violates another person’s privacy or safety.

We may remove content that includes people, private information, inappropriate images, or other sensitive material.

16. International Users

Crapp is operated by Crapp LLC in the United States.

If you use Crapp from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

By using Crapp, you understand that your information may be transferred to and processed in countries that may have different privacy laws than your location.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we may update the effective date above. If changes are material, we may notify users in the app or require users to accept the updated policies before using certain features.

Your continued use of Crapp after changes means you accept the updated Privacy Policy.

18. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, you can contact us at:

Crapp LLC Colorado Springs, Colorado, USA Email: hello@getcrapp.app

Related Policies

Please also review:

• Terms of Service
• Community Guidelines